Terms & Conditions

1. Our Services

Compass Facilities provides professional cleaning and facility services, including:

  • Commercial Cleaning
  • Childcare & Early Learning Cleaning
  • Window Cleaning
  • Carpet & Floor Cleaning
  • Emergency Cleaning
  • Exit Cleaning
  • Upholstery Cleaning
  • Residential Cleaning
  • Other cleaning services as agreed with the customer

The exact services provided will depend on the requirements discussed and agreed with the customer.

2. Booking & Access

Customers are responsible for providing reasonable access to the property at the agreed service time.

The customer should ensure that:

  • Required areas are accessible
  • Keys, access codes or relevant entry instructions are provided where necessary
  • Any security or access requirements are communicated in advance
  • Areas requiring cleaning are reasonably accessible

If our team cannot access the property as arranged, additional charges or rescheduling may apply where appropriate.

3. Customer Responsibilities

Customers must provide accurate information about the property and cleaning requirements.

Customers should inform Compass Facilities before service begins about:

  • Hazardous materials
  • Dangerous conditions
  • Fragile or valuable items
  • Areas requiring special care
  • Existing damage
  • Special cleaning instructions
  • Any health, safety or access concerns relevant to the service

4. Contact Us

If you have any questions about these Terms & Conditions, please contact us.

Compass Facilities Pty Ltd
Location: Greenacres, South Australia
Phone: 0449 145 383
Email: admin@compassfacilities.com.au

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