1. Our Services
Compass Facilities provides professional cleaning and facility services, including:
- Commercial Cleaning
- Childcare & Early Learning Cleaning
- Window Cleaning
- Carpet & Floor Cleaning
- Emergency Cleaning
- Exit Cleaning
- Upholstery Cleaning
- Residential Cleaning
- Other cleaning services as agreed with the customer
The exact services provided will depend on the requirements discussed and agreed with the customer.
2. Booking & Access
Customers are responsible for providing reasonable access to the property at the agreed service time.
The customer should ensure that:
- Required areas are accessible
- Keys, access codes or relevant entry instructions are provided where necessary
- Any security or access requirements are communicated in advance
- Areas requiring cleaning are reasonably accessible
If our team cannot access the property as arranged, additional charges or rescheduling may apply where appropriate.
3. Customer Responsibilities
Customers must provide accurate information about the property and cleaning requirements.
Customers should inform Compass Facilities before service begins about:
- Hazardous materials
- Dangerous conditions
- Fragile or valuable items
- Areas requiring special care
- Existing damage
- Special cleaning instructions
- Any health, safety or access concerns relevant to the service
4. Contact Us